Moresand Group engaged VECTO Digital to create a custom back-office CRM and ERP platform to support their booking and payment services. Given specific requirements, the platform had to be built from scratch without reliance on vendor products, and the project was to be completed within a tight deadline.

Solution Overview:
VECTO Digital developed an advanced CRM and ERP system with a microservice architecture to handle booking and payment functionalities. Key aspects of the solution include:

• Custom-Built CRM/ERP Platform: Developed specifically for Moresand’s needs, the platform integrates all booking and payment services into a cohesive back-office system.
• 24/7 Development Support and Collaboration: Our team maintained round-the-clock availability and open communication channels to accommodate Moresand’s requirements, ensuring an effective workflow. Using the Scrum methodology allowed us to deliver features as soon as possible, even under tight deadlines.
• Quality Assurance: To guarantee high quality, we employed industry-standard QA processes throughout development, ensuring reliability and performance.

Technologies Used:
To deliver a fast, efficient, and scalable solution, the project utilized:

• Backend and Data Management: C# and .NET for core functionality, PostgreSQL for data storage, and Redis for enhanced data caching and retrieval.
• Frontend and Application Management: Vue.js for dynamic user interfaces and AMP to ensure optimal mobile page performance.
• Architecture and Deployment: Microservices for modular service handling, and Docker for simplified deployment and management.

Challenges and Solutions:
Creating a fully custom back-office CRM and ERP in a short timeframe required efficient coordination and agile methods. The use of a microservice architecture allowed for parallel development of key functionalities, and our 24/7 availability ensured continuous progress and prompt troubleshooting.

Outcome:
The Moresand Back-Office CRM platform has empowered Moresand Group with a tailored, high-quality system that supports their unique booking and payment requirements. The platform has optimized back-office operations, offering Moresand a streamlined tool that boosts efficiency in managing bookings and payments, directly contributing to their business objectives.